Türkiye' de elektronik ticaret ve işletmelere, tüketicilere sağladığı avantajlar, dezavantajlar

Abstract

In parallel with developmental process of communication technologies, there have occurred changes in the commercial activities. In the past, trade was primarily face to face; however, with the spread of the Internet this tradition has turned out to be conducted online through shopping websites. From the second half of 1990s on, the concept of e-commerce has spread due to the fact that the Internet has been used for business as well as communication. Thanks to e-commerce, corporations have reached a capacity to run business globally which is unprecedented in history. Beside economical impact, e-commerce brings about variations in terms of labor as well. It gives rise to loss of employment in certain areas; however, it comes up with new employment opportunities for others. In this study, the expectations of costumers and how the success of e-commerce corporations are affected will be investigated which is considered to be guiding the corporations emerging with the development of communication technologies.