İş havacılığı teknisyenlerinde iş tatmini ve bir araştırma

Abstract

The aviation activities include a lot of risks due to their nature and an effective safety management is essential for the elimination of these risks. Safety management aims to understand the root causes of the accidents and eliminate them before or after an accident. A big majority of the accidents are related to human causes, rather than mechanical or technological. The most applicable models in safety management are Reason and SHELL models, which put the human factors at the center. According to these models, the interactions between human, management, software and hardware are crucially important and these interactions are affected by workers? behaviours and attitudes. Job satisfaction is the attitude of a worker to his/her job. This study reports an investigation of job satisfaction among business aviation technicians. A demographic information form and Job Satisfaction Scale (JSS) were used to collect data, which was analyzed using one-way ANOVA and Student?s t-test. Our results show that there is significant correlation in total job satisfaction levels with regard to the marital status of technicians while other personal factors are not related to the total job satisfaction levels. However, some subdimensions of job satisfaction are affected by the workers? military or civilian origin, their training background, the types of companies they work in or the category of licence they have. We found no difference in job satisfaction levels in different age groups. Secondly, study shows that technicians are the most satisfied from the nature of their work, while they are the least satisfied by operational procedures. Finally most of the contributors to the study were categorized as happy or satisfied as opposed to unhappy, depending on their total job satisfaction scores.