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A Fuzzy Risk Assessment Model for Hospital Information System Implementation

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Author
Özok, Ahmet Fahri
Yücel, Gülçin
Hoege, B.
Çebi, Selçuk
Type
Article
Date
2012-01
Language
en_US
Metadata
Show full item record
Abstract
There is research which reveals negative effects of IT applications in the healthcare sector on both patients and staff. Therefore, methods are necessary to predict the risk of new healthcare information technology in order to reduce the unintended results of new applications. A new predictive risk assessment model for a hospital information system (HIS) has been developed in this paper to estimate risk before the implementation of new HIS. The methodology consists of analytic network process (ANP), reality-design gap evaluation and fuzzy inference system. An application of the proposed algorithm has been applied for a research and education hospital in Istanbul, Turkey. Risk magnitude of a new HIS implementation for the hospital is found as major with a belief of 100%. The relative importances of risk factors for HIS implementation success are obtained. The most effective factors on the HIS implementation are found as technological factors; usefulness, compatibility, user involvement and ease of use. These factors are followed by organizational factors; training and organizational commitment. The most important individual factor is also found as user's previous HIS experience. A risk assessment model has been proposed in this paper. The model processes experts' evaluations defined in linguistic forms when there is no sufficient data and it integrates possible risk factors into the decision-making process of risk assessment. In the model, a reality-design gap analysis is used to determine risk likelihood instead of directly risk evaluation. (C) 2011 Elsevier Ltd. All rights reserved.
Subject
hospital information system
risk assessment
analytic network process
fuzzy inference system
decision making
hastane bilgi sistemi
risk değerlendirmesi
analitik ağ süreci
bulanık çıkarım sistemi
karar verme
URI
http://hdl.handle.net/11413/1745
Collections
  • Makaleler / Articles [70]
  • Scopus Publications [724]
  • WoS Publications [1016]

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İstanbul Kültür University

Hakkında |Politika | Kütüphane | İletişim | Send Feedback | Admin

Istanbul Kültür University, Ataköy Campus E5 Karayolu Üzeri Bakırköy 34158, İstanbul / TURKEY
Copyright © İstanbul Kültür University

Creative Commons Lisansı
IKU Institutional Repository, Creative Commons Alıntı-GayriTicari-Türetilemez 4.0 Uluslararası Lisansı ile lisanslanmıştır.

Designed by  UNIREPOS