Stress Management and Psychological Resilience of Healthcare Workers: The Role of Job Satisfaction, Job Performance, and Continuance Commitment

Abstract

Introduction: The purpose of this study is to examine the role of job satisfaction, job performanceand continuance commitment in the relationship between psychological resilience and stresmanagement among healthcare workers at İstanbul province public hospitals, in Turkey. Methods: As the data collection and analysis method in this research, a cross-sectional study desigwas used on a sample of 848 healthcare workers. A simple random sampling method was used tcollect data. Data were evaluated using IBM’s statistical program SPSS Statistics 26.0 and HayeProcess Macro statistical program. In the research, data were examined using frequency analysisexplanatory factor analysis, reliability analysis, Pearson correlation analysis, and multiple regressioanalysis. Result: The research's findings indicate that stress management, psychological resilience, josatisfaction, and job performance are significantly correlated. There is no statistically significancorrelation between continuance commitment and other variables. Discussion: The psychological resilience of health workers is effective on job performance. It iemphasized that the job performance of health workers can help them to have a better level opsychological resilience both personally and professionally. Healthcare workers with high joperformance tend to have a more positive relationship with their jobs, which may increase theicapacity to cope with stress. Stress management is very important, as healthcare professionals do noaccept mistakes and have high risks while providing services. For this reason, stress managemenpractices can be developed to alleviate the difficulties of working conditions in institutions anincrease psychological resilience. Take-home message: This study can be an important source of information to support healthcarworkers-especially nurses and midwives-to have a better working environment and to cope witstress more effectively. It is recommended that the effect of employees' continuance commitment bexamined in detail in future studies. © 2024 by the authors.