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A Decision Support Model for Customer Value Assessment and Supply Quota Allocation

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Author
Barbarasoğlu, G
Yazgaç, Ayşe Tülin
Type
Article
Date
2000-09
Language
en_US
Metadata
Show full item record
Abstract
The aim of this study is to develop a decision support tool for a supplier in a value-chain environment. The supplier under consideration is assumed to provide a strategic product to a number of customers and needs to allocate his capacity among them in a way to maximize his business value. First, an analytic hierarchy process (AHP) structure is designed to represent the criteria which are identified from the supplier's point of view to assess customer performance, and customer priorities are obtained by using the AHP composition principle. Then, these are deployed in numerical algorithms which aim to allocate the total supply capacity among customers as supply quotas. The approach is implemented in an electric motor manufacturer in Turkey, which possesses high competitive power with advanced manufacturing technology.
Subject
Engineering
Operations Research & Management Science
Manufacturing
Industrial Engineering
mühendislik
Yöneylem Araştırması ve Yönetim Bilimi
Üretim
Endüstri Mühendisliği
URI
http://hdl.handle.net/11413/818
Collections
  • Makaleler / Articles [70]
  • Scopus Publications [724]
  • WoS Publications [1016]

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İstanbul Kültür University

Hakkında |Politika | Kütüphane | İletişim | Send Feedback | Admin

Istanbul Kültür University, Ataköy Campus E5 Karayolu Üzeri Bakırköy 34158, İstanbul / TURKEY
Copyright © İstanbul Kültür University

Creative Commons Lisansı
IKU Institutional Repository, Creative Commons Alıntı-GayriTicari-Türetilemez 4.0 Uluslararası Lisansı ile lisanslanmıştır.

Designed by  UNIREPOS