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    • Evalution of System Success on CRM Applications 

      Karahoca, Adem; Baklan Şen, Banu; Karahoca, Dilek (Global Journal onTechnology, 2015)
      "The purpose of this study is to observe sales process and measure of the system success on CRM applications which are technologic innovation. In this study, DeLone and McLean [1] model is used in order to measure system ...