Now showing items 1-3 of 3

    • A Fuzzy Risk Assessment Model for Hospital Information System Implementation 

      Özok, Ahmet Fahri; Yücel, Gülçin; Hoege, B.; Çebi, Selçuk (Pergamon-Elsevier Science Ltd, The Boulevard, Langford Lane, Kidlington, Oxford Ox5 1Gb, England, 2012-01)
      There is research which reveals negative effects of IT applications in the healthcare sector on both patients and staff. Therefore, methods are necessary to predict the risk of new healthcare information technology in order ...
    • A measurement tool for customer relationship management processes 

      Öztayşi, Başar; Sezgin, Selime; Özok, Ahmet Fahri (Emerald Group Publishing Limited, Howard House, Wagon Lane, Bingley Bd16 1Wa, W Yorkshire, England, 2011)
      Purpose - Customer relationship management (CRM) projects have a low success rate, which can be solved by better measurement of CRM process. The purpose of this paper is to define the CRM processes within a company and ...
    • Fuzzy Modelling and Efficiency in Health Care Systems 

      Özok, Ahmet Fahri (Ios Press, Nieuwe Hemweg 6B, 1013 Bg Amsterdam, Netherlands, 2012)
      American Medical Institute reports that each year, because of the medical error, minimum fifty thousand people are dead. For a safety and quality medical system, it is important that information systems are used in health ...